Privacy Policy

Shajlane ("we," "our," "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our services, website, or platform.

We may collect the following types of information:

• Personal Information – Name, phone number, address, email, business name, trade license, and other details you provide when creating an account or placing an order.
• Order & Transaction Data – Product purchase details, delivery address, invoice records, and payment status.
• Device & Usage Data – IP address, browser type, operating system, and usage statistics when you use the Shajlane website or platform.
• Location Data – Delivery address and location information used to facilitate shipments and improve service quality.
• Communication Data – Chat messages, customer support interactions, and emails exchanged with Shajlane.

We use the collected information to:

• Process orders and deliver products.
• Verify business identity and prevent fraud.
• Communicate order updates, promotions, and service announcements.
• Improve platform performance, security, and user experience.
• Comply with legal obligations and resolve disputes.

We do not sell or rent your personal data. We may share your data with:

• Logistics partners & suppliers – Only the necessary details to complete your order and arrange delivery.
• Service providers – For hosting, analytics, SMS/email services, and delivery tracking.
• Legal authorities – If required by law or to protect our rights.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

We implement strict technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss. However, no method of transmission over the Internet is 100% secure.

Depending on your location, you may have the right to:

• Access, update, or delete your personal data.
• Withdraw consent for data processing.
• Request a copy of your stored information.

To exercise these rights, contact us at privacy@shajlane.com.

Shajlane services are not intended for children under 13. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Updates will be posted on our website with the new effective date.

If you have questions about this Privacy Policy or our practices, please contact:

Shajlane

Email: privacy@shajlane.com